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Guide for USPS 474 Practice Test

Quiz USPS 474 Practice Test

10/411 Questions|Updated on 2023/10/06
Free Test
/ 10
|
4.6

Quiz

1/10
Describe Your Approach
When approaching a house with a dog, what should you do?
Select the answer
1 correct answer
A.
Ignore the dog and deliver the mail as usual
B.
Avoid the house and come back later
C.
Alert the homeowner about the dog
D.
Bring a treat for the dog

Quiz

2/10
Move the Mail
What is a valid reason for mail not being delivered to a mailbox?
Select the answer
1 correct answer
A.
The mailbox is too full
B.
The mailbox is not properly labeled
C.
The mailbox is located too far from the street
D.
The mailbox is painted a bright color

Quiz

3/10
Tell Us Your Story
What is the purpose of the "Tell Us Your Story" section of the USPS 474 Practice Test?
Select the answer
1 correct answer
A.
To test your writing skills
B.
To gather information about your personal background and experiences
C.
To evaluate your knowledge of USPS policies and procedures
D.
To assess your physical fitness for the mail carrier position

Quiz

4/10
Verify Customers Information
What is the first step in verifying a customer's information?
Select the answer
1 correct answer
A.
Ask for their name
B.
Ask for their address
C.
Ask for their phone number
D.
Ask for their email address

Quiz

5/10
What Drives You
What is the best way to handle stress while on the job?
Select the answer
1 correct answer
A.
Take a break and go home early
B.
Take slow deep breaths and focus on the task at hand
C.
Complain to coworkers about your workload
D.
Ignore the stress and keep working

Quiz

6/10
Work Scenarios
You've arrived at a mailbox and realize that the address is incorrect. What should you do?
Select the answer
1 correct answer
A.
Leave the mail in the mailbox
B.
Take the mail back to the Post Office
C.
Deliver the mail to the next closest address
D.
Write "Return to Sender" on the mail and leave it in the mailbox

Quiz

7/10
Describe Your Approach
What should you do if a customer asks you to deliver a package to a different address than the one on the label?
Select the answer
2 correct answers
A.
Deliver the package to the new address as requested
B.
Politely explain that you cannot deliver to a different address without authorization
C.
Call your supervisor for guidance
D.
Leave the package at the original address and let the customer handle it

Quiz

8/10
Move the Mail
What should you do with mail that has been marked "Return to Sender"?
Select the answer
1 correct answer
A.
Deliver it to the address on the envelope
B.
Place it in the outgoing mail bin
C.
Throw it away
D.
Keep it for your personal use

Quiz

9/10
Tell Us Your Story
If you have limited work experience, what should you focus on when completing the "Tell Us Your Story" section of the USPS 474 Practice Test?
Select the answer
1 correct answer
A.
Your education and academic achievements
B.
Your hobbies and interests
C.
Your family background and personal values
D.
Your plans for the future

Quiz

10/10
Verify Customers Information
What should you do if a customer provides incorrect information?
Select the answer
2 correct answers
A.
Politely correct them
B.
Ignore the mistake
C.
Verify the incorrect information anyway
D.
Ask for verification documents
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Info quiz:

  • Quiz name:USPS 474 Practice Test
  • Total number of questions:411
  • Number of questions for the test:84
  • Pass score:80%
  • Number of topics:6 Topics
Study topics:Number of questions:
  • Describe Your Approach:69 Questions
  • Move the Mail:69 Questions
  • Tell Us Your Story:68 Questions
  • Verify Customers Information:69 Questions
  • What Drives You:67 Questions
  • Work Scenarios:69 Questions

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