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4.6

Quiz

1/10
Communication and teamwork
In effective communication, what does active listening involve?
Select the answer
1 correct answer
A.
Avoiding eye contact
B.
Interrupting the speaker
C.
Providing feedback and asking questions
D.
Checking emails during a conversation

Quiz

2/10
Customer service and conflict resolution
Which of the following is an essential customer service skill?
Select the answer
1 correct answer
A.
Empathy
B.
Efficiency
C.
Impatience
D.
Indifference

Quiz

3/10
Ethical and professional conduct
What is considered a violation of ethical and professional conduct in the United States?
Select the answer
1 correct answer
A.
Lying to clients
B.
Treating all clients with respect and dignity
C.
Providing accurate and truthful information to clients
D.
Maintaining client confidentiality

Quiz

4/10
Problem-solving and decision-making
Which of the following is an example of problem-solving?
Select the answer
1 correct answer
A.
Creating a to-do list for the day
B.
Ordering takeout for dinner
C.
Watching a movie on Netflix
D.
Playing a video game

Quiz

5/10
Time management and prioritization
What is the first step in effective time management?
Select the answer
1 correct answer
A.
Prioritizing tasks
B.
Creating a to-do list
C.
Setting goals
D.
Eliminating distractions

Quiz

6/10
Communication and teamwork
Which of the following is an example of nonverbal communication?
Select the answer
1 correct answer
A.
Speaking loudly
B.
Sending a text message
C.
Nodding in agreement
D.
Writing an email

Quiz

7/10
Customer service and conflict resolution
What is conflict resolution in customer service?
Select the answer
1 correct answer
A.
Ignoring customer complaints
B.
Mediating disputes between customers
C.
Avoiding difficult conversations
D.
Escalating conflicts to a supervisor

Quiz

8/10
Ethical and professional conduct
How should professionals in the United States handle conflicts of interest?
Select the answer
4 correct answers
A.
Disclose the conflict of interest to all parties involved
B.
Avoid or minimize the conflict of interest
C.
Seek guidance from supervisors or professional organizations
D.
Prioritize the best interests of the client

Quiz

9/10
Problem-solving and decision-making
When making a decision, what should be considered?
Select the answer
3 correct answers
A.
Personal preferences
B.
Logical reasoning
C.
Input from others
D.
Emotions

Quiz

10/10
Time management and prioritization
Which of the following is a common time-wasting activity?
Select the answer
1 correct answer
A.
Procrastination
B.
Delegating tasks
C.
Setting deadlines
D.
Time blocking
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Info quiz:

  • Quiz name:Occupation Judgment (g2) Questionnaire Practice Test
  • Total number of questions:200
  • Number of questions for the test:30
  • Pass score:70%
  • Number of topics:5 Topics
Study topics:Number of questions:
  • Communication and teamwork:40 Questions
  • Customer service and conflict resolution:40 Questions
  • Ethical and professional conduct:40 Questions
  • Problem-solving and decision-making:40 Questions
  • Time management and prioritization:40 Questions

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