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Quiz

1/10
Mixed Questions
The graph represents the number of hours per week spent on four social media platforms. What is the average time spent across all four platforms for the 18-35 age group? Job Test Cappfinity Aptitude Test GB-JBT-MPT-CPPFN-1660569670447 quebec-class-5-permit-practice-test-q-7
Select the answer
1 correct answer
A.
16 Hours and 15 Minutes
B.
16 Hours and 45 Minutes
C.
17 Hours and 25 Minutes
D.
17 Hours and 30 Minutes

Quiz

2/10
Mixed Questions
You are working in a large high street retailer as part of their graduate scheme. Your supervisor has asked you to move onto the tills in the homeware department as they are really busy today with some unexpected deliveries. A customer approaches your till accompanied by a small baby in a pram and a toddler. The baby is crying and the toddler keeps touching the goods that are on sale by the tills. The customer is trying to take their goods out of their trolley. They look very distressed and keep telling the toddler not to touch anything, whilst trying to placate the crying baby. What would you do?
Select the answer
2 correct answers
A.
Ask the customer how their day has been and what they are doing later?
B.
Try and distract the toddler whilst the customer unloads the shopping.
C.
Promise to finish the transaction as quickly as you can.
D.
Ask the customer what you can do to help them right now.

Quiz

3/10
Mixed Questions
You have been working in a large business consultancy for six months and during that time have been involved in a number of client projects. The one you are working on currently has been particularly trying as the customer keeps changing their mind. Up to now, a more senior colleague has been fielding the changes and dealing with the client. Your colleague is now on holiday for a week and has asked you to lead the project in their absence. As one of the regular update meetings is about to end, the client informs you that he now wants the scope of the project to be extended so that three other departments can become involved. You know that this will increase the workload of the project team quite significantly and the cost of the work has been agreed already. As far as you are aware the client is unable to raise any further money to find the project. What would you do?
Select the answer
2 correct answers
A.
Suggest that the client sends you an email with the extra requirements in so that you could look at the impact on time and costs for the project.
B.
Explain to the client that your colleague is away and you can’t really make a decision about whether this can be accommodated until they are back.
C.
Say that you are sure this can be done and ask that the client shares more details about what the specific extra requirements are.
D.
Explain that they must be prepared to pay a lot more for the work they are requesting as it is significantly increasing the scope of the project.

Quiz

4/10
Mixed Questions
You are working for a small law firm and have been very busy of late. There have been a number of unexpected issues with some ongoing cases and the partners of the firm have been asking you for help a lot more than usual. You are still trying to get back on track with your day to day work. One morning you receive a call from a very big client who needs some paperwork signing and couriering over to him as a matter of priority as he has a large deal to finalise in the next hour. The partner who needs to sign the papers is currently in a meeting at the other side of town. You try calling and emailing her but have not had a response. The building where she is having her meeting is about 30 minutes away by taxi. What would you do?
Select the answer
2 correct answers
A.
Call the client to explain that as soon as the partner responds you will get back in touch with an update on the paperwork.
B.
Suggest that you will get a taxi to the meeting location and ask the partner to sign the paperwork there.
C.
Ask other partners in the firm if they would be so kind as to find out whether they could sign the paperwork instead.
D.
Suggest to the client that you wait another twenty minutes and if you have not had a response you will head over to the meeting yourself.

Quiz

5/10
Mixed Questions
You have been asked to take part in a project that will address a number of long overdue changes in the business. At the first meeting, you can see that it is going to be hard work. There are people from a variety of different departments, many of whom do not get on (some to the extent of actively disliking one another). When you return to your desk, your manager asks how the meeting went and what your thoughts are about the project. What would you do?
Select the answer
2 correct answers
A.
Say that it will be interesting getting to know people from different departments and understanding how they work and what they do.
B.
Say that you are predicting tensions amongst project participants but you can’t wait to get started on the project regardless.
C.
Ask your manager what he knows about the other project participants, explaining that it might help you understand the situation better.
D.
Say that you will give it a shot but you can foresee many problems and you might not be the best person to work on this project.

Quiz

6/10
Mixed Questions
You are working in the customer service department. A customer who is not satisfied with a particular product of your company has contacted you. The customer is frustrated at the inconvenience and is sharing it with you. How do you respond?
Select the answer
2 correct answers
A.
You provide alternative options the company can offer to the customer.
B.
You listen to the customer and note reasonable concerns to report to your supervisor.
C.
You ask the customer to contact your supervisor, who will handle the issue.
D.
You assure the customer that all products of the company are quality tested.

Quiz

7/10
Mixed Questions
Your company is undergoing a restructure, which has put pressure on the employees. One of your colleagues is complaining about how the team members are not productive enough. This has created some tension in the team. How do you respond?
Select the answer
2 correct answers
A.
Have a conversation with the colleague and inform him that everyone is feeling pressurised and doing their best.
B.
Inform the team leader of the situation and ask her to resolve the issue as soon as possible.
C.
Leave the colleague alone and focus on doing your part as you don’t want to waste time.
D.
Discuss the issue within your team and find ways to deal with the colleague together.

Quiz

8/10
Mixed Questions
The graph represents the number of hours per week spent on four social media platforms. What is the annual time spent on Quickgram across all age groups? Job Test Cappfinity Aptitude Test GB-JBT-MPT-CPPFN-1660569670447 quebec-class-5-permit-practice-test-q-8
Select the answer
1 correct answer
A.
112 Days, 12 Hours, and 24 Minutes
B.
113 Days, 1 Hour, and 40 Minutes
C.
113 Days, 2 Hours, and 24 Minutes
D.
113 Days, 2 Hours, and 40 Minutes

Quiz

9/10
Mixed Questions
The graph represents the number of hours per week spent on four social media platforms. Which platform has the biggest range of hours spent per week between the 4 age groups? Job Test Cappfinity Aptitude Test GB-JBT-MPT-CPPFN-1660569670447 quebec-class-5-permit-practice-test-q-9
Select the answer
1 correct answer
A.
Facenote
B.
Blipchat
C.
Quickgram
D.
Flutter

Quiz

10/10
Mixed Questions
The graph represents the number of hours per week spent on four social media platforms. What percentage of hours on Flutter was spent by the 36-50 age group? Job Test Cappfinity Aptitude Test GB-JBT-MPT-CPPFN-1660569670447 quebec-class-5-permit-practice-test-q-10
Select the answer
1 correct answer
A.
27.7%
B.
28.7%
C.
29.7%
D.
29.9%
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Info quiz:

  • Quiz name:Cappfinity
  • Total number of questions:224
  • Number of questions for the test:50
  • Pass score:80%
  • Number of topics:1 Topics
Study topics:Number of questions:
  • Mixed Questions:224 Questions

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