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Guide for Tesco Situational Judgement Test

Quiz Tesco Situational Judgement Test

10/401 Questions|Updated on 2024/03/06
Free Test
/ 10
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4.6

Quiz

1/10
Mixed Questions
You are planning a 4 week single newspaper and TV website (target 2000 views per day) advertising campaign for a new product launch for a client, what is the difference between the most expensive and least expensive options? National Newspaper Rate per Daily Edition
Size Colour Mono
Full page £25,000 £15,000
Double Page Spread £40,000 £25,000
Single Column £130 £80
National TV Website Rate per 1000 Views
Size Homepage Business Section
300 x 600mm £40 £50
940 x 300mm £60 £70
970 x 250mm £50 £60
Social Media Rate per View / Click
Cost View Clicks on Website
£70 240,000 250 (highest rate)
£140 600,000 650
£200 1,140,000 1250
Select the answer
1 correct answer
A.
£1,119,440
B.
£1,118,600
C.
£1,117,480
D.
£1,120,560

Quiz

2/10
Customer Service
A customer is unhappy with a product they purchased. What should you do?
Select the answer
1 correct answer
A.
Offer a full refund immediately
B.
Listen to their concerns and offer a solution
C.
Ignore the customer and hope they go away
D.
Argue with the customer about their complaint

Quiz

3/10
Decision Making
When making decisions, what is an example of a cognitive bias that individuals in the United Kingdom might experience?
Select the answer
1 correct answer
A.
Confirmation bias
B.
Rational decision-making
C.
Perfect information bias
D.
Groupthink

Quiz

4/10
Food Hygiene
What is the recommended temperature for storing perishable food items in a refrigerator?
Select the answer
1 correct answer
A.
35°F
B.
45°F
C.
55°F
D.
65°F

Quiz

5/10
Health and Safety
Which of the following is a common cause of accidents related to manual handling?
Select the answer
1 correct answer
A.
Lifting heavy objects incorrectly
B.
Wearing personal protective equipment
C.
Following proper risk assessments
D.
Keeping work areas clean and tidy

Quiz

6/10
Integrity and Ethics
If you witness a colleague acting in a dishonest manner, what is the appropriate course of action?
Select the answer
1 correct answer
A.
Confront the colleague publicly
B.
Report the behavior to the appropriate authority
C.
Ignore the behavior
D.
Participate in the dishonest behavior

Quiz

7/10
Merchandising
How should a merchandiser ensure that stock levels are maintained in a Tesco store?
Select the answer
1 correct answer
A.
Regularly update inventory records
B.
Place orders with suppliers only when stock is low
C.
Ignore stock levels and hope for the best
D.
Keep stock hidden from customers

Quiz

8/10
Problem-Solving
While working at Tesco in the United Kingdom, a customer approaches you with a complaint about a damaged product they purchased. What is the best course of action to address this issue?
Select the answer
1 correct answer
A.
Apologize to the customer and offer a refund or replacement
B.
Explain the store's return policy and direct the customer to the customer service desk
C.
Ignore the customer's complaint and continue with your tasks
D.
Ask the customer to speak to the manager

Quiz

9/10
Sales
What is an important aspect of sales in the United Kingdom?
Select the answer
1 correct answer
A.
Setting achievable sales targets
B.
Ignoring customer satisfaction
C.
Avoiding communication with customers
D.
Not building relationships with clients

Quiz

10/10
Teamwork
Which of the following is an important aspect of teamwork in the United Kingdom?
Select the answer
1 correct answer
A.
Conflict avoidance
B.
Delegation of tasks
C.
Individual achievement
D.
Lack of communication
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Info quiz:

  • Quiz name:Tesco Situational Judgement Test
  • Total number of questions:401
  • Number of questions for the test:50
  • Pass score:80%
  • Number of topics:11 Topics
Study topics:Number of questions:
  • Customer Service:20 Questions
  • Decision Making:20 Questions
  • Food Hygiene:20 Questions
  • Health and Safety:20 Questions
  • Integrity and Ethics:20 Questions
  • Merchandising:20 Questions
  • Mixed Questions:211 Questions
  • Problem-Solving:20 Questions
  • Sales:10 Questions
  • Teamwork:20 Questions
  • Time Management:20 Questions

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