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Guide for ICICI Bank Interview Questions

Quiz ICICI Bank Interview Questions

10/243 Questions|Updated on 2024/03/20
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/ 10
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4.6

Quiz

1/10
Customer service
In customer service at ICICI Bank, what is the recommended way to address a customer?
Select the answer
1 correct answer
A.
By their first name
B.
By their account number
C.
By their last name
D.
By their title and last name

Quiz

2/10
Digital Banking trends
What is the current trend in digital banking in India?
Select the answer
2 correct answers
A.
Blockchain technology for secure transactions
B.
Mobile banking apps
C.
Virtual reality branch experiences
D.
Chatbots for customer service

Quiz

3/10
Financial Ratios
What is the formula for calculating the Current Ratio in financial ratios analysis?
Select the answer
1 correct answer
A.
Current Assets / Current Liabilities
B.
Net Income / Revenue
C.
Total Assets / Total Liabilities
D.
Gross Profit Margin

Quiz

4/10
Retail Banking Products
Which of the following retail banking products are offered by ICICI Bank in India?
Select the answer
3 correct answers
A.
Business Credit Card
B.
Home Insurance
C.
Savings Account
D.
Car Loan

Quiz

5/10
Sales and marketing
What is the primary goal of sales and marketing in ICICI Bank?
Select the answer
1 correct answer
A.
Generate revenue
B.
Expand market share
C.
Increase customer satisfaction
D.
Reduce employee turnover

Quiz

6/10
The Indian Banking industry
What is the largest bank in India by market capitalization?
Select the answer
1 correct answer
A.
ICICI Bank
B.
Axis Bank
C.
HDFC Bank
D.
State Bank of India

Quiz

7/10
Simplification questions
If 25% of a number is 50, then what is 40% of that number?
Select the answer
1 correct answer
A.
90
B.
110
C.
80
D.
100

Quiz

8/10
Customer service
When dealing with a difficult customer at ICICI Bank, what is the best approach?
Select the answer
1 correct answer
A.
Ignore the customer's concerns
B.
Listen actively and empathize with the customer
C.
Argue with the customer
D.
Express frustration with the customer

Quiz

9/10
Digital Banking trends
How are Indian banks incorporating AI in digital banking?
Select the answer
3 correct answers
A.
Fraud detection and prevention
B.
Voice-activated banking services
C.
Personalized recommendations for investment options
D.
Automated loan approvals based on customer data

Quiz

10/10
Financial Ratios
Which financial ratio measures a company's ability to generate profit from its operations?
Select the answer
1 correct answer
A.
Inventory Turnover Ratio
B.
Return on Investment (ROI)
C.
Debt to Equity Ratio
D.
Gross Profit Margin
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Info quiz:

  • Quiz name:ICICI Bank Interview Questions
  • Total number of questions:243
  • Number of questions for the test:100
  • Pass score:70%
  • Number of topics:7 Topics
Study topics:Number of questions:
  • Customer service:40 Questions
  • Digital Banking trends:40 Questions
  • Financial Ratios:40 Questions
  • Retail Banking Products:40 Questions
  • Sales and marketing:40 Questions
  • Simplification questions:3 Questions
  • The Indian Banking industry:40 Questions

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